COVID-19 RESOURCE DIRECTORY: PROVIDING CARE TO VETERANS DURING COVID-19 — Organizations that serve Veterans

By the Centre Of Excellence On Post-traumatic Stress Disorder and Other Related Mental Health Conditions. For more information please contact us at [email protected].

IMPLEMENTING AND PROVIDING VIRTUAL MENTAL HEALTH AND SUBSTANCE USE CARE DURING COVID-19

TOOLKIT FOR E-MENTAL HEALTH IMPLEMENTATION

Developed by Mental Health Commission of Canada

Type of Resource: Toolkit
Target Audience(s): Service Providing Organizations and Service Providers
Format(s): PDF
Language(s): English and French
Description: The toolkit is a resource for mental health professionals to implement e-mental health innovations, such as telehealth, mental health apps, messaging-based services, and any internet-based mental health technology in clinical practice. E-mental health services are an effective option to provide rapid access to mental health information and care. The toolkit is an important document to help overcome noted barriers in implementing successful e-health programs for mental health professionals and allied health workers.

HEALTH APP DECISION TREE

Developed by Health Information Technology, Evaluation, and Quality Centre (HITEQ)

Type of Resource: Decision Tree
Target Audience(s): Service Providing Organizations and Service Providers
Format(s): PDF
Language(s): English
Description: There are thousands of consumer health applications (health apps), which run on smartphones, watches, tablets, and other mobile devices. These health apps are available for download for general consumers, patients, and healthcare professionals. User discrepancy in terms of the validity and safety of the health apps they choose to use are primarily based on ratings or recommendations. This guide seeks to provide a health app decision tree that can assist medical professionals and consumers in making wise choices when using health apps.

TELEMEDICINE AND VIRTUAL CARE GUIDELINES FOR COVID-19

Developed by Royal College of Physicians and Surgeons of Canada

Type of Resource: Guidelines
Target Audience(s): Service Providing Organizations and Service Providers
Format(s): Webpages
Language(s): English and French
Description: The Royal College of Physicians and Surgeons of Canada has developed a list of Province and Territory specific resources to support administrators and service providers in implementing telemedicine and virtual care guidelines during COVID-19.

VIRTUAL CARE PLAYBOOK

Developed by Canadian Medical Association

Type of Resource: Guidelines
Target Audience(s): Service Providing Organizations and Service Providers
Format(s): PDF
Language(s): English and French
Description: This playbook was written to help Canadian physicians introduce virtual patient encounters (telemedicine) into their daily practices. It is intended to be virtual care platform and vendor agnostic. It focuses on video visits, though phone calls and patient messaging are also categorized as virtual care. While not exhaustive, the playbook covers all key considerations to succeed at providing safe, effective and efficient care, including:

GUIDELINES FOR THE USES OF TECHNOLOGY IN COUNSELLING AND PSYCHOTHERAPY

Developed by Canadian Counselling and Psychotherapy Association

Type of Resource: Guidelines
Target Audience(s): Service Providing Organizations and Service Providers
Format(s): Webpages and PDFs
Language(s): English and French
Description: The guidelines provide concrete suggestions for making the best use of technology while protecting clients and providers. The aim is to support and affirm professional practice by providing tools to be resilient practitioners. Resource topics include:

TELEHEALTH: SUMMARY OF EVIDENCE

Developed by Canadian Agency for Drugs and Technologies in Health (CADTH)

Type of Resource: Evidence Summary
Target Audience(s): Service Providing Organizations and Service Providers
Format(s): PDF
Language(s): English and French
Description: CADTH has produced a number of Rapid Responses and other reports in attempt to answer questions regarding the ability of telehealth to bring health care to communities that are otherwise underserved, as well as questions regarding how technologies and programs compare to standard care. This resource houses the Rapid Responses. Resource topics include:

GUIDANCE ON TELEMENTAL HEALTH FOR MENTAL HEALTH SERVICES AND PRACTITIONERS

Developed by Mental Health Reform

Type of Resource: Guidelines
Target Audience(s): Service Providing Organizations and Service Providers
Format(s): PDF
Language(s): English
Description: This rapid briefing is part of a series of eMEN project briefings on aspects of the eMental Health ecosystem in Ireland. This collation of guidance covers material from Ireland, United Kingdom, United States, and a European-level psychologist association. This rapid briefing focuses on “telemental health”, which encompasses telepsychology and tele-counselling, telepsychiatry, and structured psychoeducational and other supports provided by trained personnel (which may include volunteers and peer support workers). The collection includes both guidance specifically prepared in response to the crisis and other available sources of practical guidance that may be especially helpful now.

DIGITAL HEALTH EQUITY AND COVID-19

Developed by Allison Crawford and Eva Serhal

Type of Resource: Framework
Target Audience(s): Service Providing Organizations and Service Providers
Format(s): PDF
Language(s): English
Description: Digital health innovations have been rapidly implemented and scaled to provide solutions to health delivery challenges posed by the coronavirus disease (COVID-19) pandemic. This has provided people with ongoing access to vital health services while minimizing their potential exposure to infection and allowing them to maintain social distancing. However, these solutions may have unintended consequences for health equity. Poverty, lack of access to digital health, poor engagement with digital health for some communities, and barriers to digital health literacy are some factors that can contribute to poor health outcomes. The authors present a Digital Health Equity Framework, which can be used to consider health equity factors.

TECHNOLOGY GUIDELINES BY PROVINCE/TERRITORY

PROVIDING CARE TO VETERANS EXPERIENCING HOMELESSNESS DURING COVID-19

GUIDANCE FOR PROVIDERS OF SERVICES FOR PEOPLE EXPERIENCING HOMELESSNESS

Developed by Government of Canada

Type of Resource: Guidelines
Target Audience(s): Service Providing Organizations and Service Providers
Format(s): Webpages
Language(s): English and French
Description: These recommendations are for the providers of services for people experiencing homelessness (including overnight emergency shelters, day shelters, and meal service providers). This guidance is based on the Canadian context and public health assumptions that reflect the currently available scientific evidence and expert opinion. This guidance is subject to change as new information on transmissibility and epidemiology becomes available. It should be read in conjunction with relevant provincial/territorial and local legislation, regulations and policies.

HOMELESSNESS SECTOR COVID-19 INFORMATION EXCHANGE

Developed by The Canadian Alliance to End Homelessness

Type of Resource: Resource Directory
Target Audience(s): Service Providing Organizations and Service Providers
Format(s): Webpages and PDFs
Language(s): English
Description: The Canadian Alliance to End Homelessness has developed a homelessness sector COVID-19 information exchange portal. The portal includes links to resources, peer exchange portals, webinars, and community survey results.

RESOURCES TO HELP THE HOMELESSNESS SECTOR RESPOND TO COVID-19

Developed by Canadian Network for the Health and Housing of People Experiencing Homelessness

Type of Resource: Resource Directory
Target Audience(s): Service Providing Organizations and Service Providers
Format(s): Webpages
Language(s): English
Description: This resource directory provides a collection of resources to help the homelessness sector respond to a COVID-19 outbreak. They are regularly updating this resource directory with the best practices, tools, and tips. Resource topics include:

COVID-19 RESPONSE FRAMEWORK FOR PEOPLE EXPERIENCING HOMELESSNESS

Developed by Homeless Hub

Type of Resource: Resource Directory
Target Audience(s): Service Providing Organizations and Service Providers
Format(s): PDFs
Language(s): English
Description: The below guidance was developed by a number of public health professionals, primary care physicians, psychiatrists, addictions medicine specialists, Municipal shelter and housing leadership, community health, social support, housing and addictions agencies, provides practical information and guidance to reduce the impact of the COVID-19 pandemic on the homeless population. Due to the unique circumstances of serving people experiencing homelessness or at risk of homelessness, service providers should connect with their respective provincial or territorial public health authorities to ensure that any measures taken to effectively service this extremely vulnerable population are in line with the service standard levels required by the province or territory.

GUIDANCE ON THE U.S. COVID-19 RESPONSE FOR GRANTEES PROVIDING HOMELESS SERVICES

Developed by U.S. Department of Veteran Affairs

Type of Resource: Guidelines
Target Audience(s): Service Providing Organizations and Service Providers
Format(s): PDF
Language(s): English
Description: The purpose of this document is to provide practical information to United States Veteran Affairs grantees working with Veterans experiencing homelessness so that they may strategize in preparing for and responding to a public health emergency using trauma-informed methods that minimize the impact on those who they serve. Resource topics include:

EQUITY-INFORMED RESPONSES TO COVID-19

Developed by National Collaborating Centre for Determinants of Health

Type of Resource: Resource Directory
Target Audience(s): Service Providing Organizations and Service Providers
Format(s): Webpages and PDFs
Language(s): English and French
Description: As the COVID-19 pandemic continues to evolve at a rapid pace across the world, the National Collaborating Centre for Determinants of Health believe equity and solidarity need to be beacons in a values-driven global response. To support equity-informed responses, they have compiled a resource directory related to health equity and the social determinants of health that are of relevance to Canadian public health during COVID-19.